Windows 7 for example uses Pre-Boot Environment (PE) 3.0 which is not compatible with Skylake hardware or NVMe storage hardware unless the PE is updated with the proper patches / drivers.Intel released a new chipset named Skylake that lacks physical USB 2.0 hardware at the same time a new technology in storage called Non-Volatile Memory express (NVMe) was released.Windows PE Driver load prompt What caused Windows 7 installs to fail on Skylake systems? The Windows 7 ISO is booted to but is not able to detect storage hardware due to missing drivers in the boot image (the boot image must be prepared before being used): (See Figures 1 & 2)įigure 1 - Windows install driver load promptįigure 2. This article provides a better idea of what Dell Support will handle and what should go to paid services such as Image Management Services (IMS) or other third party imaging services.

What you need to know to successfully image a system with an operating systemĭell Support has been troubleshooting customer image problems for quite some time to varying degrees of success.

Various Imaging Solutions and Techniques.

What you need to know to successfully image a system with an operating system.

Summary: Follow the guidelines in this article for troubleshooting Data Cloud for Imaging Solutions.

Macrium reflect vs acronis snap deploy